Privacy Policy

1. Introduction

This Privacy Policy  explains what personal information we collect, how we use and disclose it, how long we retain it, and the choices and rights you may have. 

The company responsible for processing your personal data is Palmer Weiss Interior Design Incorporated (“Palmer Weiss,” “we,” “us,” and “our”), a California corporation located at 1808 Wedemeyer Street, Suite 180, San Francisco, California 94129. This Privacy Policy applies to visitors to https://palmerweiss.com (the “Site”) and to prospective and current clients and other persons who engage or communicate with us (“you” and “your” being interpreted accordingly). Please read this Privacy Policy so that you know what we do with your personal data, and see the “Contact Us” section below for how to reach us.

This Privacy Policy should be read together with our Terms and Conditions of Use and any cookie or tracking notice that applies to the Site.

2. Definitions

In this Privacy Policy:

  • Personal Data (also referred to as personal information): any information that relates to you from which you can be directly or indirectly identified.
  • Process: any activity relating to personal data, including collection, use, sharing, storage, and transmission.
  • “Sell,” “Share,” “Service Provider,” “Sensitive Personal Information,” and other capitalized terms may have the meanings given to them under California law.

3. How Do We Obtain Your Information?

Most of the personal information we process is provided to us directly by you when you engage with us (for example, when you complete our contact form, email us, or call us to inquire about our interior design services).

When you visit, use, or navigate the Site, we may also process certain information about you automatically. This information may not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, referring URLs, approximate location, and information about how and when you use the Site. This information is collected through server logs and, where you have consented, through the analytics cookies described in Section 5, and is needed to maintain the security and operation of the Site and for our internal analytics and reporting purposes.

We may also collect information through security tools such as Google reCAPTCHA, as described in Section 5.

4. What Information Do We Collect and Why?

We collect the following limited categories of Personal Data:

  • Identity and Contact Information: first name, last name, email address, telephone number, and any other information you choose to include when you contact us through the Site’s contact form, by email, or by phone.
  • Communications: the contents of your inquiries, emails, and other communications with us, including feedback.
  • Device and Usage Information: as described in Section 3, including analytics data collected via Google Analytics where you have consented.

We do not collect financial or payment information, health information, or other sensitive personal information through the Site, unless you later provide such information to us in another context. Our design services are engaged under separate written agreements, which govern any information collected in the course of an engagement.

We use this information for the following business purposes:

  • Responding to your inquiries and communicating with you about our services;
  • Providing our design services and managing our relationships with clients;
  • Managing, evaluating, and improving our business, our marketing, and the Site (including through consented analytics);
  • Ensuring the security of the Site, including protecting our contact form from automated abuse; and
  • Complying with applicable law.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising, as those terms are defined under California law.

5. Cookie Policy — Cookies and Similar Technologies

5.1 What cookies are

Cookies are small text files placed on your device when you visit a website. Similar technologies include local storage, pixels, and scripts; we use the word “cookies” to cover all of these.

5.2 The categories of cookies we use

  • Strictly necessary cookies. These are required for the Site to function and to keep it secure, including cookies associated with our website platform and our consent management tool (which remembers your cookie choices). These  are required for the Site to function and keep it secure. If you block them, some parts of the Site may not work properly.
  • Security tools (Google reCAPTCHA). We use Google reCAPTCHA to protect our contact form from spam and automated abuse. reCAPTCHA collects device and behavioral information and sends it to Google to distinguish humans from bots.
  • Analytics cookies (Google Analytics). With your consent, we use Google Analytics to understand how visitors use the Site (including pages visited, time on site, approximate location, and device type). Analytics cookies are NOT set unless and until you opt in through our consent banner. 
  • Social media content (Instagram feed). The Site displays a feed of our Instagram posts.

We do not use advertising or targeting cookies, session-recording tools, or chat widgets on the Site.

5.3 Your choices

When you first visit the Site, our consent banner lets you accept or decline non-essential cookies. Non-essential cookies are blocked until you affirmatively accept them through the banner. You can change your choices at any time through the cookie settings link on the Site, and most browsers also let you block or delete cookies through their settings (blocking strictly necessary cookies may prevent parts of the Site from working).

5.4 Do Not Track and opt-out preference signals

Our consent banner is the primary way to control tracking on the Site. We do not track visitors across third-party websites over time, and therefore do not respond to “Do Not Track” browser signals beyond the controls described here.

If we implement recognition of Global Privacy Control or other browser-based preference signals, we will describe that functionality here.

6. Third-Party Websites and Social Media

The Site contains links to third-party websites, including our Instagram profile. While we seek to link only to sites that share our standards and respect for privacy, we cannot be responsible for the privacy practices of other websites. By accessing third-party websites through the Site, you are subject to the terms and privacy policies of those websites. Social media features on the Site may collect information such as your IP address and are governed by the privacy policy of the relevant platform. The third-party privacy policies relevant to the tools used on this Site include Google (https://policies.google.com/privacy) and Meta/Instagram (https://privacycenter.instagram.com).

If social media widgets or embeds are loaded on the Site, they may collect information such as your IP address and browsing information when the page loads.

7. How We Disclose Information

We disclose Personal Data only to: (a) service providers that help us operate the Site and our business (such as our website host, our form-handling and email providers, and Google as described in Section 5), who may process it only on our behalf; and (b) recipients required by law, subpoena, or court order, or where disclosure is necessary to protect our rights, safety, or property.

These service providers may include website hosting, analytics, anti-abuse, email delivery, and form-processing vendors.

8. Children’s Privacy

The Site is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18. If you are under 18, do not use the Site or provide any information about yourself to us. If we learn we have collected personal data from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@palmerweiss.com.

9. Your California Privacy Rights (CCPA Notice)

This section applies to visitors, clients, and other individuals who reside in the State of California and is provided pursuant to the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (the “CCPA”). Any terms defined in the CCPA have the same meaning when used in this section. This section supplements the other disclosures in this Privacy Policy.

9.1 Categories of Personal Information We Collect

We collect, and may have collected in the preceding 12 months, the following categories of personal information which we do not sell or share:

  • Identifiers, such as real name, email address, telephone number, and Internet Protocol (IP) address. Source: directly from you (for example, from the forms you complete and communications you send us) and, for IP addresses, indirectly from your device.
  • Internet or other electronic network activity information, such as browsing history on the Site and information regarding your interaction with the Site, collected through server logs and, with your consent, Google Analytics (see Section 5), indirectly from you by observing your actions on the Site.
  • Geolocation data, limited to the approximate location inferred from your IP address; we do not collect precise geolocation data.

We do not collect the following categories of personal information: characteristics of protected classifications under California or federal law; commercial information; biometric information; audio, electronic, visual, thermal, olfactory, or similar information; professional or employment-related information; education information; inferences drawn from personal information to create a profile about a consumer; or sensitive personal information.

Personal information does not include publicly available information lawfully made available from government records, deidentified or aggregated consumer information, or information excluded from the CCPA’s scope. We will not collect additional categories of personal information, or use the personal information we collect for materially different, unrelated, or incompatible purposes, without providing you with notice.

9.2 Use, Disclosure, Sale, and Retention

We collect personal information for the business purposes described in Section 4 and disclose it only to the recipients described in Section 7. We do not, and have not in the last 12 months, sold personal information and have not shared personal information for cross-context behavioral advertising, and we have no actual knowledge that we sell or share the personal information of consumers under 16 years of age. We retain personal information as described in Section 10.

9.3 Your Rights Under the CCPA

California residents have the rights listed below. These rights are not absolute, and we may be entitled to refuse requests, in whole or in part, where an exception under applicable law applies.

  • Right to Know and Access. You have the right to request that we disclose the categories of personal information we have collected about you; the categories of sources of that information; the business purposes for collecting it; the categories of personal information we have disclosed and the categories of recipients; and the specific pieces of personal information we hold about you. You also have the right to receive your personal information in a structured, commonly used format so that it can be transmitted to another entity (“data portability”).
  • Right to Delete. In certain circumstances, you have the right to request that we delete personal information we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete, and direct our service providers to delete, your personal information from our records, unless an exception applies.
  • Right to Correct. In certain circumstances, you have the right to request correction of inaccurate personal information. Upon verifying a valid correction request, we will use commercially reasonable efforts to correct your personal information as directed, taking into account the nature of the personal information and the purposes of maintaining it.
  • Right to Opt Out of Sale or Sharing. You have the right to opt out of the sale of your personal information and of its sharing for cross-context behavioral advertising; however, because we do not sell personal information and do not share it for those purposes, there is no sale or sharing to opt out of.
  • Right to Limit Use of Sensitive Personal Information. We do not currently collect sensitive personal information as defined by the CCPA through the Site, so this right does not apply to our Site visitors.
  • Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny you goods or services; charge you different prices or rates (including through discounts, benefits, or penalties); provide you a different level or quality of goods or services; or suggest that you may receive any of the foregoing.

9.4 How to Exercise Your Rights

You may submit a verifiable consumer request by contacting us at info@palmerweiss.com. Except as provided under applicable law, there is no charge to exercise your rights. To verify your identity, we may ask you to provide your first and last name, email address, and/or telephone number, and to confirm information unique to you (such as the details of a prior inquiry). If we cannot verify your identity with the required degree of certainty, we may only be able to provide category-level information, and we may be unable to fulfill some requests.

You may also use an authorized agent to submit a request on your behalf. We require a valid power of attorney or other documentation signed by you demonstrating the agent’s authority to act, which must be included with the request.

9.5 Response Timing and Format

We will confirm receipt of a request within 10 business days and endeavor to respond substantively within 45 days of receipt. If we require more time (up to 90 days total), we will inform you of the reason and extension period in writing. We will deliver our response by mail or electronically, at your option, and any disclosure will cover the 12-month period preceding receipt of the request. Our response will explain any reasons we cannot comply with a request.

We do not charge a fee to process or respond to a verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that a request warrants a fee, we will tell you why and provide a cost estimate before completing the request; alternatively, as permitted by the CCPA, we may refuse to act on such a request and notify you of the reason. If you wish to appeal a decision, please contact us at info@palmerweiss.com and clearly denote that it is an appeal.

10. Data Retention and Security

We retain Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy ( including maintaining business records, responding to inquiries, operating the Site, meeting legal and accounting obligations, resolving disputes, and enforcing agreements). We use reasonable administrative and technical safeguards designed to protect Personal Data; however, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The criteria we use to determine retention include the nature of the information, the purpose for which it was collected, legal obligations, and the need to defend legal claims.

11. Changes to This Privacy Policy

 We may update this Privacy Policy from time to time. If we make material changes, we will post the revised policy on this page and update the effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

info@palmerweiss.com

Palmer Weiss Interior Design Incorporated
1808 Wedemeyer Street, Suite 180, San Francisco, California

13. Effective Date

The Effective Date of this Privacy Policy is August 21, 2026.